We complete Lexcel accreditation to ensure our internal processes were to a high standard. Spencer Shaw Solicitors was found to have ‘notably exceeded the basic requirements’ in all seven areas assessed: structure and strategy, financial management, information management, people management, risk management, client care, and file and case management. Feedback from the Law Society showed no major or minor non-compliances, and no areas for improvement. We remained accredited until 2025 when we opted not to renew, feeling that we had learned what we needed to and our processes were fully entrenched.