Confirming your identity 

The Money Laundering Regulations 2017 require solicitors to obtain evidence of the identity of their clients. 
If we work with you, we will need to see one document from List A and one document from List B.  
We will need to see original documents. You can visit our offices at Vancouver House, 111 Hagley Road, Edgbaston, Birmingham, B16 8LB, where a copy will be taken free of charge. If you are unable to attend our offices you can go to a local solicitor who will check the documents on our behalf. There is usually a small charge for this service. 
We are required to keep copies of the documents for five years following the end of our business relationship with you. We currently retain all client documents for a period of six years. Your acceptance of the Client Care Letter will be deemed as consent for us to retain the copies of identification documents for six years. 
The documents we obtain from you to confirm your identity will only be used for that purpose.  
If you have any questions please contact us on 0121 452 5130. 
List A 
current full passport (signed) 
current photo card driving licence 
birth certificate 
List B 
current photo-card driving licence 
council tax or utility bill 
bank, building society, mortgage or HMRC tax statement 
house or motor insurance certificate 

Get in touch 

Do you have a legal matter you'd like to discuss with us? Get in touch using the details below or use the form here and a member of our team will be in touch to discuss your enquiry. 
Phone: 0121 452 5130 
Address: Spencer Shaw Solicitors Limited 
Vancouver House, 111 Hagley Road, Edgbaston, Birmingham B16 8LB 
Opening hours: 
Monday - Friday 9:00AM - 5:00PM 
Saturday, Sunday & Bank Holidays - Closed 
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We take your privacy seriously and will only use the information you provide on this contact form to deal with your enquiry. Please see our Client Privacy Policy for more detail. 
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