We will need to see original documents. You can visit our offices at Vancouver House, 111 Hagley Road, Edgbaston, Birmingham, B16 8LB, where a copy will be taken free of charge. If you are unable to attend our offices you can go to a local solicitor who will check the documents on our behalf. There is usually a small charge for this service.
We are required to keep copies of the documents for five years following the end of our business relationship with you. We currently retain all client documents for a period of six years. Your acceptance of the Client Care Letter will be deemed as consent for us to retain the copies of identification documents for six years.
The information we obtain from you will only be used for anti-money laundering and counter terrorist funding purposes.
If you have any questions please contact us on 0121 452 5130.