Keeping your information safe 

Paper documents are stored securely either on site or at a purpose built secure off-site facility. Electronic documents are stored in compliance with current recommended practice and using encryption processes where available.  
Solicitors are under a professional and legal obligation to keep the affairs of their clients confidential. This obligation is subject to an overriding obligation imposed by law. 
Legislation passed by the Government to prevent money-laundering and the financing of terrorism has placed solicitors under a duty, in certain circumstances, to disclose information to the National Crime Agency. 
Where a solicitor knows or suspects that a transaction on behalf of a client involves money-laundering or is linked to the financing of terrorist activity, the solicitor may be required to make a disclosure of that information. If this happens we cannot tell you that a disclosure has been or is being made. That would be an offence known as “tipping off”. 

Destruction of papers, documents and electronic files 

We will keep your file, except those documents that you ask to be returned, for a period of six years from the date that your matter ends. After that period, the documents and electronic files will be securely destroyed unless there are reasonable grounds to retain them longer.  

Get in touch 

Do you have a legal matter you'd like to discuss with us? Get in touch using the details below or use the form here and a member of our team will be in touch to discuss your enquiry. 
Phone: 0121 452 5130 
Address: Spencer Shaw Solicitors Limited 
Vancouver House, 111 Hagley Road, Edgbaston, Birmingham B16 8LB 
Opening hours: 
Monday - Friday 9:00AM - 5:00PM 
Saturday, Sunday & Bank Holidays - Closed 
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We take your privacy seriously and will only use the information you provide on this contact form to deal with your enquiry. Please see our Client Privacy Policy for more detail. 
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