Spencer Shaw has been Lexcel Accredited for 2021, following our annual assessment. 
Lexcel is the Law Society's legal practice quality mark, promoting excellence in client service and practice management. 
 
Following a review of structure and strategy, financial management, risk management, client care, and file and case management, feedback from the assessor was that "Spencer Shaw Solicitors are one of the best Lexcel-compliant law practices in the country, meeting all of the Lexcel accreditation requirements." 
The report continued to praise Spencer Shaw Solicitors "very high standards," as the firm "has continued to exceed the basic requirements of the Lexcel standard." Our procedures for managing cases and files were described as "excellent". 
Spencer Shaw Solicitors are one of the best Lexcel-compliant law practices in the country. 
All employees demonstrated a commitment to providing excellent client care 
We were particularly proud that our dedication to excellent customer service was recognised, with the report noting "All employees demonstrated a commitment to providing excellent client care." 
With regards to the unique challenges of the past year, the report recognised that "The firm is 'very technically advanced' and have the appropriate legal technology systems in place to support the critical business functions during the COVID-19 situation." 
 
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Do you have a legal matter you'd like to discuss with us? Get in touch using the details below or use the form here and a member of our team will be in touch to discuss your enquiry. 
Phone: 0121 452 5130 
Address: Spencer Shaw Solicitors Limited 
Vancouver House, 111 Hagley Road, Edgbaston, Birmingham B16 8LB 
Opening hours: 
Monday - Friday 9:00AM - 5:00PM 
Saturday, Sunday & Bank Holidays - Closed 
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