We don’t take you for granted and we pride ourselves on our standard of client care.  
We make the following promises and will do our utmost to keep them for you: 
We will give you the best possible advice that we can 
We will use plain English and be as clear as possible when we communicate with you 
If you contact us we will reply as soon as practically possible 
We will make sure that you are kept fully informed about the progress of your case on a regular basis 
When you need to see us we will try to meet with you as quickly as we can 
We will provide you with clear and comprehensive information about legal costs 
We will do everything we can to achieve the result you are looking for 
Legal action can be stressful and take you into very unfamiliar territory. We will do our best to reduce that stress and make sure that you are aware of what we are doing and why. 
I had a call back from Ian Jones within the hour. He was very helpful and I would thoroughly recommend you give this firm a call if you are experiencing conflict with your employer. 

Get in touch 

Do you have a legal matter you'd like to discuss with us? Get in touch using the details below or use the form here and a member of our team will be in touch to discuss your enquiry. 
Phone: 0121 452 5130 
Address: Spencer Shaw Solicitors Limited 
Vancouver House, 111 Hagley Road, Edgbaston, Birmingham B16 8LB 
Opening hours: 
Monday - Friday 9:00AM - 5:00PM 
Saturday, Sunday & Bank Holidays - Closed 
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